Effective Date: 15th September 2025
At Rivfashion, we respect the privacy of our customers and are committed to protecting the personal information that you share with us. This Privacy Policy explains what information we collect, how we use it, with whom we share it, and your rights.
- Information We Collect
- Personal Information: Name, address, email, phone number, payment details (as needed for processing orders), etc.
- Order Data: Products ordered, order history, shipping/delivery info, etc.
- Website Usage Data: Browser type, IP address, pages visited, time spent on pages, clickstream data, referrals.
- Cookies & Tracking Technologies: We use cookies and similar technologies to improve UX, for analytics, personalization, etc.
- How We Use Your Information
- To process and fulfil your orders (including shipping, returns, refunds, etc.).
- To communicate with you (order confirmations, status updates, customer service).
- To improve our products, services, and the Website (e.g. analysing usage, diagnosing issues).
- To send promotional materials or newsletters (only if you’ve consented or where permitted by law).
- To comply with legal obligations.
- Sharing Your Information
- With third-party service providers who help us with payment processing, shipping, customer support, etc.
- With law enforcement or regulatory authorities when required by law or to protect our rights.
- We do not sell your personal information to unrelated third parties.
- Data Security
- We implement reasonable security measures to protect your data against unauthorized access, misuse, disclosure, or destruction.
- However, no system is completely secure, so we cannot guarantee absolute security.
- Your Rights
- Access: You may request to see what personal data we hold.
- Correction: You may ask us to correct or update inaccurate or incomplete information.
- Deletion: You may ask us to delete your personal information, subject to legal obligations and business needs.
- Opt-out: You may opt out of receiving marketing communications.
- Retention
We will retain your personal information for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
- Children
Our website is not intended for children under the age of 18. We do not knowingly collect personal data from minors without parental consent.
- Changes to This Policy
We may revise this Privacy Policy from time to time. The revised policy will be posted on this page with a new “Last Updated” date. Your continued use of the Website after such changes will signify your acceptance of the changes.
- Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, you may contact us at:
Rivfashion
Office Space / Unit No-637 and 638, Alphathum, Tower-B, Main Road, Sector 90, Noida, Gautam Buddha Nagar, Uttar Pradesh 201305, India